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Rental Policies & Forms

A plain-English summary of how our rentals work.

Booking & deposit

A deposit reserves your date; the balance is due before your event. Your date isn’t held until the deposit is received.

Weather & rescheduling

Texas weather happens. If conditions are unsafe, we’ll reschedule your event at no charge, part of our Big Fun Promise. We monitor the weather leading up to your event and stay in touch.

Cancellations

Need to cancel? Reach out as early as possible and we’ll work with you on options. Specific cancellation terms are in your rental agreement.

Delivery, setup & access

We deliver, set up, and tear down. We need a flat area about 20 by 20 feet and clear access to roll the trailer in and out. Please let us know about gates, slopes, or tight access when you book.

Supervision & safe use

A trained operator is on site the whole time, and we ask that a responsible adult from your event is present as well. The playground is for age-appropriate play as directed by our operator.

Damage

Normal, supervised use is expected and fine. Damage beyond normal wear may result in a repair or replacement fee, as detailed in your rental agreement.

Additional hours

Private events include a two-hour minimum; additional hours are $125/hour. Organization events are custom-quoted, with additional hours at $175/hour.

This is a summary

This page is a friendly overview. Your signed rental agreement is the controlling document. Questions? Contact us anytime.

Forms & Agreements

Here are the agreements for your event. Please give them a read before your booking. Your signed rental agreement is the controlling document.

New here? Our Company Overview (PDF) covers who we are, our safety standards, and our insurance coverage.

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